Diane Sheedy - Executive Vice President of Operations
In the spring of 1993, Diane acknowledged Michael J. Susco’s vision to created Telamon Insurance & Financial Network and joined him as the Operations Manager of the newly formed Network. She began her career in the insurance industry in 1977 working for Michael at a previous large local insurance agency, concentrating in accounting. As the Network grew from eleven employees, Diane assumed different roles within the organization. Since then, Diane has done underwriting, auditing, accounting, work flow analysis, and IT work for Telamon. Now, she is the Manager of the Accounting and Administrative Staff, while co-managing the Wholesale Division of the Network. Designation: Associate in Automation Management.
Greg M. Susco - President & Chief Operating Officer
As President and Chief Operating Officer of Amplified Insurance Partners, one of New England’s largest insurance and financial services organizations, Greg is responsible for running all facets of the business. With over 16 years of experience in the insurance industry, Greg facilitates company activity in strategy, sales, marketing, technology and tactical planning; resulting in consistent profitable, year-to-year growth. Greg fosters a creative, collaborative and diverse workplace environment, championing a positive, productive and performance-driven culture that recognizes people as Amplified’s greatest assets.
Previously, Greg served as Vice President, Senior Sales Director and IT Director where his focus on customers, innovation, improved operational efficiency and execution led to significant growth.
Greg serves on the board of the Phoenix Charter Academy Network that manages a growing portfolio of free, open-enrollment, college preparatory public high schools in Massachusetts. Greg is also a member of the Boston chapter of the Entrepreneurs’ Organization. Greg received a B.S. in Business Administration from the University of Vermont and lives in Sherborn, Mass., with his wife and two children.
After having worked in the insurance for more than 10 years at firms such as UNUM, Sun Life and HR Logic, John joined Amplified in 2003. His 25-plus years of experience in his field make him an undisputed authority in providing our clients with expert advice in a wide range of areas including business planning and financial management. John also oversees his team on a day-to-day basis and is active in the staff development program at Amplified.
An avid sports enthusiast, John lives in Wellesley with his wife, Angela, and two young daughters. He and his family enjoy spending time on Cape Cod and in New Hampshire. Wherever John happens to be, he is passionate in his pursuit of finding “the next great restaurant,” as he puts it.
John holds a Bachelor of Business Administration from UMass Amherst and is licensed in life and health insurance, and securities licenses Series 6 and 63.
Rock Star Status: John has been front and center at more than 50 concerts.
As our Chief Culture Officer, Kaleena is responsible for “all things culture!” as she puts it. To be just a tad more specific, she focuses on engagement, company experience, and the professional development of Amplified’s employees. This includes internal communications, training and skill development via coaching and Telamon Leadership Academy, and the facilitation of the onboarding experience for all new rock stars. She also coordinates education and training plans for existing employees who are transitioning to new roles within the agency.
Prior to joining Amplified in 2009, Kaleena worked in education and mental health. She earned a Bachelor of Psychology from Western New England University in 2005 and graduated from UMASS Boston in 2013 with an M.Ed., licensed in school counseling. She lives in Milford with her husband Tom, also a member of the Amplified team, and an active little boy. In her downtime, Kaleena enjoys cooking, spending time with family and friends, and trips to Maine. She is currently learning ASL.
Rock Star Status: Loves the classics; Kaleena’s faves out of 25-ish concerts were the Red Hot Chili Peppers with the Foo Fighters, and Foreigner.
Kevin joined Amplified early in 2017 as our vice president of finance. In this wide-ranging position, his responsibilities include oversight of all aspects of accounting operations, as well as the development of appropriate analysis and providing financial input on strategic decisions throughout our rapidly expanding insurance agency.
Kevin earned his Bachelor of Science in Accounting and Management from Northeastern University. He is married and has two sons.
Rock Star Status: With more than 150 concerts under his belt, Kevin is the ultimate superstar!
As principal and president of Amplified’s HR Division, Lauren ensures that our clients are in compliance with today’s ever-changing employment laws and HR practices, something about which she is passionate. “I enjoy helping our clients with their HR challenges,” she says.
After working in human resources for more than 25 years, Lauren joined Amplified in 2003 with her HR ‘chops’ already well established. Lauren holds a Bachelor of Science in Labor Relations and Human Resource Administration. She is a Senior Professional in Human Resources (SPHR) and a Senior Certified Professional (SHRM-SCP).
Lauren and her husband enjoy traveling and spending time with their adult children and grandson. She also enjoys cooking, reading and hiking.
Rock Star Status: She’s bona fide! “I’ve attended more concerts than I can count.”
As the Client Care Team manager at Amplified Insurance Partners, Melissa oversees training, processes and workflow of the division, as well as its daily operations. With expertise in both customer service and personal lines property and casualty insurance, and nearly two decades of experience working in the insurance industry – virtually all of it with Amplified – Melissa is able to effortlessly ensure that things run smoothly.
Melissa holds a Massachusetts Property and Casualty Individual Producer License, and earned an Associate of Arts in Business from University of Phoenix. In addition to spending her time with her two active sons, she enjoys reading and being outdoors, especially near the water.
Michael J. Susco - Chairman & Chief Executive Officer
Immediately after earning his BS/BA in Management in 1970, Mike began working in the insurance industry. His first position was with Travelers Insurance Company. After moving to a large, local insurance agency, Mike quickly rose through the ranks. He held several positions including commercial lines manager, marketing manager, claims manager, president, chief operations officer, chief financial officer and chief executive officer.
Mike then decided to strike out on his own, establishing a multi-dimensional insurance agency that would provide a full range of products to both brokers and the insured. With an unrivaled emphasis on customer service, Mike’s endeavor proved successful. He combined his agency with Marketing Associates Insurance Agency to establish the Telamon Insurance & Financial Network, now Amplified Insurance Partners.