Client Care Team

The Amplified Client Care Team (CCT) was established in 2017 with one primary function in mind; to provide ROCK STAR service to our clients!

CCT can handle your Billing Questions, Binders, Certificates, Claim Questions, Endorsement Requests, and Registry Requests just to name a few. CCT, led by team Manager Melissa Nord, handles our client’s needs in a timely and efficient manner by acting as the “Go-To Resource” for all service-related questions. Their fast and friendly support allows our Account Executives to focus on advocating for your underwriting needs, and helping provide the best possible solutions for you as our valued clients.

Through extensive product training, team collaboration, and striving to continuously improve, CCT is your support team that will grow with you!


1-888-349-0659  Ext. 719

Personal lines service inquiries:   PLSupport@amplifiedinsurance.com

Commercial lines service inquiries:  CLSupport@amplifiedinsurance.com


Melissa Nord - Client Care Team Manager
Margaret Bleakney - Associate Account Manager, Client Care Team
Kelly Glennon - Senior Support Specialist, Client Care Team
Hannah Bleakney - Support Specialist, Client Care Team
Amanda Ferrari - Operations Support Specialist, Client Care Team