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Client Care Team

The Telamon Client Care Team (CCT) was established in 2017 with one primary function in mind; to provide ROCK STAR service to our clients!

CCT can handle your Billing Questions, Binders, Certificates, Claim Questions, Endorsement Requests, and Registry Requests just to name a
few. CCT, led by team Manager Melissa Nord, handles our client’s needs in a timely and efficient manner by acting as the “Go-To Resource” for all
service-related questions. Their fast and friendly support allows our Account Executives to focus on advocating for your underwriting needs, and helping provide the best possible solutions for you as our valued clients.

Through extensive product training, team collaboration, and striving to continuously improve, CCT is your support team that will grow with
you!

CONTACT CCT

1-888-349-0659  Ext. 719

Personal lines service inquiries:   PLSupport@amplifiedinsurance.com

Commercial lines service inquiries:  CLSupport@amplifiedinsurance.com

 

Ashlee Berghuys - Associate Account Executive - Team Leader, Client Care Team
Annie Monforte - Senior Associate Account Executive, Client Care Team
Chelsea White - Support Specialist, Client Care Team
Connor Powers - Senior Support Specialist, Client Care Team
Laura Dellorco - Support Specialist, Client Care Team
Madison Waldo - Associate Account Executive, Client Care Team
Sarah Armstrong - Support Specialist, Client Care Team
Kim Jin - Associate Account Executive, Client Care Team
Kelly Glennon - Support Specialist, Client Care Team
Tori Schryver - Support Specialist, Client Care Team
Melissa Nord - Client Care Team Manager